Start Your Career in Collections with FRS — No Experience Needed!
Looking to break into the financial services or collections industry? Join Financial Recovery Services (FRS) as an Account Manager and help people get back on track with their financial obligations.
This is a great opportunity to grow your communication and negotiation skills, build real-world experience, and earn competitive pay — all in a supportive, team-first environment.
We’re currently hiring for collections jobs that offer paid training, career advancement, and job security in a growing industry.
What to Expect In an
Account Manager Role
What to Expect In an Account Manager Role
This is an on-site position in a professional office environment. You’ll be seated at a workstation with a headset and computer, making and receiving calls throughout the day. Some flexibility is expected, including occasional evening or weekend hours to maximize contact opportunities.
As an Account Recovery Specialist, You’ll:
- Manage an assigned list of past-due accounts and follow up via phone and email
- Help customers understand and resolve outstanding balances
- Use our Collection Resource System (CRS) to record conversations and update accounts
- Track progress and work toward individual and team collection goals
- Use skip tracing tools to locate updated contact information when needed
- Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other state laws
Don’t Have Experience? No Problem!
We provide paid training to help you:
- Understand FDCPA and state regulations
- Learn our collections software and tools (CRS, CBR, Fast Data)
- Build confidence handling consumer calls
- Develop a plan for career advancement within FRS
You’re a Great Fit If You…
- Are confident on the phone and enjoy talking to people
- Stay organized, detail-oriented, and goal-focused
- Thrive in a performance-driven environment
- Are open to feedback and eager to learn new systems
- Speak Spanish? That’s a plus! (Not required)
Benefits and Compensation
- Competitive hourly wage + monthly performance bonuses
- Full training provided – no collections experience required
- Career growth opportunities in financial services and account management
- Health, dental, and vision insurance options
- Paid time off and paid holidays
- Supportive team environment with coaching and mentorship
