Debt Collection Agency Services

Collaborative – Deliberate – Nimble

    Name (First & Last)*
    Company*
    Email*
    Phone*
    Your message

    Credit Products Serviced

    Financial Recovery Services offers debt collection agency services across specialized product verticals.

    FRS Auto Loans Leases Services

    Auto Loans & Leases

    Loans and leases for automobiles and related automotive services.

    FRS Bank Card Services

    Bank Card

    Credit card balances from banks, credit unions or other credit issuers.

    FRS Consumer Loans Services

    Consumer Loans

    Unsecured loans for consumers used for a variety of purposes.

    FRS DDA Services

    DDA – Draft Deposit Account

    Overdrafted checking or savings accounts with an outstanding balance.

    FRS Retail Services Icon

    Retail

    Credit or charge accounts issued in partnership with specific retailers.

    FRS Other Services

    Other

    Other types of consumer credit
    accounts.

    Risk Management

    Client Support

    Our client support team is dedicated to providing the best possible experience for our clients. The FRS team is focused on creating a collaborative and nimble environment with our clients to drive deliberate actions. 

    Audit & Compliance Team

    Financial Recovery Services works with clients to facilitate required audits and demonstration of compliance guardrails. We appreciate a creditor’s need to validate compliance protocols and work hard to make the process frictionless to improve the experience for our clients and our team. 

    ISO 27001 / SSAE-16 / PCI DSS 

    Financial Recovery Services is subjected to frequent data security and process audits to meet the SOC2 certification requirements. This security certification demonstrates our compliance with data security requirements as verified by a third-party auditor.

    FRS Risk Management Service
    FRS Risk Management Service

    FRS Technology Innovation Service

    Technology & Innovation

    At Financial Recovery Services, we invest in technology that fuels innovation and improves consumer self-service options. Successful debt collection services require providing communication and self-service options to meet the consumer’s preferences and needs.

    Back Office Support

    As a professional debt collection agency, Financial Recovery Services is an intermediary between creditors and consumers. Our back office support team is built to quickly relay information to our clients and provide them with the reporting needed to keep their finger on the pulse of account performance and compliance with rules, regulations and work standards.

    FRS Back Office Support Service

    Help Desk

    At FRS, we value our client relationships and are committed to providing responsive, reliable service every step of the way. Use the links below for Client Access and Secure File Transfer, and reach out
    anytime for additional support.

    FRS Client Access Icon

    Client Access

    Easily monitor portfolio performance, view reports, and stay connected through our secure client portal.

    FRS Client File Transfer

    Secure Client File Transfer

    Safely upload and transfer documents to FRS through our encrypted file transfer system.